Welcome to Franfra ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services, including the purchase of our premium candles and astrology products, as well as participation in our franchise program.
By accessing or using our website, placing an order, or participating in our franchise program, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not use our services.
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Your order constitutes an offer to buy our products. We reserve the right to accept or decline your order at our discretion.
Payment must be made in full before shipment. We accept various payment methods as displayed during checkout. All prices are in Indian Rupees (INR) and include applicable taxes.
We ship within India. Delivery times are estimates and may vary based on location and product availability. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Participation in our franchise program requires a separate franchise agreement. Investment levels and returns mentioned are estimates and not guarantees.
Franchise applicants must meet our eligibility criteria and complete our training program.
Returns are accepted within 7 days of delivery for unopened products in original packaging. Custom or personalized items are not eligible for return. Refunds will be processed within 7-10 business days.
All content on our website, including text, images, logos, and designs, is our intellectual property or used with permission. You may not use our content without written permission.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
For questions about these Terms, please contact us:
Email: info@franfra.com
Phone: +91 7740997399
Address: Bangalore, Karnataka, India